Shipping policy
📍Where We Ship:
We currently ship across Canada, the United States, and select countries in Europe.
📦Order Processing
- Orders are packed and shipped within 2-4 business days
- You’ll receive a confirmation email with tracking info once your order ships
🚚 Shipping Rates & Timelines
Shipping rates are calculated at checkout and vary based on location and weight.
| Region | Estimated Delivery | Carrier |
|---|---|---|
| Canada | 2–7 business days | Canada Post / UPS |
| USA | 4–10 business days | USPS / UPS / DHL |
| Europe | 7–14 business days | DHL / PostNL (depending on region) |
Note: Delivery timelines are estimates and not guaranteed, especially during peak seasons.
🐶 Local Pickup
We do not currently offer local pickup, but we’re working on it!
💡Duties & Customs
For U.S. and international orders, customers are responsible for any import duties or taxes. Salty Paws is not responsible for delays caused by customs.