Terms of service

Effective Date: 13 February 2026

Welcome to Salty Paws. These Terms of Service apply to all purchases and use of our website, www.shopsaltypaws.ca, operated by Salty Paws (“we,” “us,” or “our”).

By accessing or using our website, you agree to the following terms:

1. Online Store Terms

  • You must be the age of majority in your province, state, or country to use this site or place an order.
  • You agree not to use our products for any illegal or unauthorized purpose.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Prices are subject to change without notice.
  • We may modify or discontinue products or services without liability.

3. Accuracy of Information

We strive to ensure all product descriptions, pricing, and availability are accurate, but errors may occur. We reserve the right to correct any errors and to cancel or refuse any order at any time.

4. Product Availability

All orders are subject to availability. If an item becomes unavailable after purchase, we will notify you and offer a refund or substitution.

5. Shipping and Delivery

We ship from Toronto, Canada using trusted carriers. Delivery timelines are estimated and not guaranteed. Please refer to our Shipping Policy for full details.

6. Returns and Exchanges

We accept returns on eligible products within 14 days of delivery. Items must be unused and in original condition. See our Return Policy for more info.

7. Intellectual Property

All content on this site — including branding, design, and photography — is owned by Salty Paws. It may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

Salty Paws is not liable for any damages resulting from your use of our products or website. Our liability is limited to the amount paid for the product.

9. Governing Law

These Terms are governed by the laws of Ontario, Canada.

10. Contact

Questions? Reach us at hello@shopsaltypaws.ca